Delivery & Returns

Delivery costs £4.95 for standard delivery (2-3 working days) and £7.95 for next day delivery.

Please note that orders must be placed before 5pm to be shipped the same day by your chosen delivery method (please note we only dispatch orders Mon-Fri, excluding bank holidays).

Overseas delivery costs will be calculated for you at the checkout. 

Returns on your order
If you wish to return your unused item, you can do so by contacting our returns department returns@availlondon.com by providing your order number, and we will be happy to help.

Our returns and exchange policy is valid for 30 days from the date of your order. All items must be received back in a sellable condition with all tags attached. Free returns are only eligible within mainland UK.

For order outside the UK the cost of returning the items are to be met by the customer.

To download you free returns label please click here and follow the online steps.

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your item(s). We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 working days.

If you require any further assistant you are able to contact returns@availlondon.com and one of our team will be happy to help.

 

 

 

 

 

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